Married  with two boys (12 – 6) and two girls (10 – 8)
Been in Jordan since 15/4/2013 – Husband did not work since then
She has been the only breadwinner of their home since 3/6/2014

Wake up at 5:45, prays, and makes breakfast for the children before they go to school, tidies up the entire house and leaves to work. 
Works between 8 and 12:30.

When she leaves work, buys groceries, prays, tidies the house, cooks lunch, cleans the house, and helps the children with their homework. We largely do not have dinner, but I make the children sandwiches if they need anything. 
My day only calms down at 7:00pm. 

Sometimes I stay late on TV, chat with my family back in Syria, or go visit my mom at her shelter in Zaatari. 

I enjoy having to work all day. “If I find one hour where I’m not doing something for someone, I feel ill”.

To be honest it was a lot, having to be the only person helping the family. "I felt so alone"
“I just needed to be in my own space sometimes. I could not be around anyone”.
Sure, there is a lot of pressure, but I think everything is a test from God.

"I did feel alone at times but the need to help my family kept me going."

My 12-year old now has child diabetes. I learned how to give him the insulin shots myself. I have to take care of him.

I think that our plight is a gift from God; the problems are a test for our patience and goodness, and we must be up to the task and remain good. 
“When I first came to the camp I did not like it. Life was hard. But thanks God, we managed to better our conditions. I did everything we needed done. I created our own kitchen, our own toiled… when we first came, and they gave us a tent. After sometime, they gave us a caravan and had to return the tent. Then I bought another caravan and expanded for the kitchen, toilet, a setting room, and a caravan for the children”.

It was the hardest time when we first arrived. We wished we would see even an insect. After we met people and saw their problems, I felt better about myself, thanked god less happened to me than them, and had to help all my neighbors. 

There was a kid who was scared of coming to our school, because a teacher at another school threatened her “if you do not study, we will send you back to Syria”. I adopted this kid in school, followed up with her case with other teachers, and now she is regularly coming to school. You feel proud, you know, when you help others.

Another child whose family wanted to have her married. I visited them, became their friend, and convinced their family not to make her a child bride. I explained to them how she does not want to get married, and after long discussions, and NRC’s help, we managed to stop the marriage and the 14-year old is now in school.

I feel happy, that I managed to help someone. It makes me love myself, and love to help others.
“If you can help someone, you are alive; you have a value in this society”.
“If you do not feel with others, with their problems, it is like you have never lived”.
“A lot of families refuse to send their children to the regular school, and bring them to the NRC centre for their trust in the centre”.

These people were voted as heroes by their community. Voting was held at NRC Zaatari sites on March 1st, 2015
Sanaa has been voted as a hero at the learning centre in Zaatari.

A hero with a kind heart

Gina Elisabeth Rudsrud|Published 10. Mar 2015
When teachers in the NRC learning centre at Zaatari refugee camp were asked to vote for their hero, people voted for Sanaa.

A wife, mom and teacher, Sanaa has been in Jordan since 2013 and is the only breadwinner in her household. She lives a busy life, taking care of her children, keeping the house clean, making food for her family and working as a teacher at the learning centre in Zaatari.

When voting for Sanaa as their hero, many listed “the kindness in her heart” as the reason. And Sanaa enjoys helping others.  

“If you can help someone, you are alive; you have a value in this society”, she says.

Sanaa talks about the hard times when she and her family first arrived in Zaatari. “When I first came to the camp I did not like it. Life was hard. But thanks God, we managed to better our conditions. We met people here and heard about their problems. Then I felt better and was thankful less had happened to us and that we could help our neighbours."

After arriving in Zaatari camp, Sanaa has devoted herself to helping children at the learning centre:

“There was a child who was scared of coming to school, because a teacher at another school threatened her and said ‘if you do not study, we will send you back to Syria’. I adopted this girl in school and followed her up with other teachers. She is coming to school regularly now. I feel very proud when I help other people. “

Even though Sanaa has a busy life and much to take care of, she is happy.

“I enjoy having to work all day. If I find one hour where I’m not doing something for someone, I feel ill”.