People reached in 2019
A total of
people benefitted from our camp management work
We work in camps, in dispersed displacement settings, and within host communities in non-camp settings. We do not promote camps. Camps are not long-term or sustainable solutions – they are a last resort. For this reason, our camp management portfolio includes different approaches, such as assisting displaced people living with host communities. To carry out camp management activities, NRC must be mandated by the government or agency responsible for these settlements.
Our expertise in camp management
Camp management core functions include coordinating and monitoring assistance and protection, setting up and supporting governance and community participation mechanisms, managing and disseminating information, providing multisector feedback mechanisms, and maintaining infrastructure.
We facilitate two-way communication by strengthening the participation of community representatives in decision-making processes, including vulnerable individuals and groups, and developing complaints and feedback mechanisms. We facilitate camp set-ups and upgrades and, where applicable, the maintenance of communal infrastructure.
Our approach differs according to the needs of our beneficiaries, the type of settlement, the phase of the camp life cycle, the humanitarian response capacity, the humanitarian architecture and the actors on the ground.
Four thematic areas
In some contexts, displaced people are gathered in formal camps (planned camps, collective centres, transit centres, reception centres). We can assume the role of camp manager if requested by the authorities or mandated agencies. We carry out core camp management functions in these settings.
Mobile Site Management (MSM)
Sometimes, displaced people are gathered in small, dispersed settlements (self-settled camps, rural self-settlements, unmanaged collective centres). These are often not recognised by authorities. In these situations, we adopt an MSM response. Core camp management functions are done through MSM teams. Mobile teams cover several settlements.
Urban Displacement and Outside of Camps (UDOC)
In contexts where displaced people live with host communities, particularly in urban environments, we provide some camp management core functions. We seek to strengthen, not replace, existing governance structures. UDOC programmes are defined by the adoption of an area-based programming approach.
When the responsibility for camp management services lies with another designated actor (national authorities, the UN, displaced populations, NGOs, civil society), we can provide operational support or capacity building.
NRC's camp management house
NRC's camp management house illustrates our holistic approach: assistance and protection underpinned by international law and participation.
Camp Managment Toolkit
Since 2005, NRC has been one of the leading agencies in camp management. Drawing on our expertise, we were one of the few to help develop the Camp Management Toolkit. The toolkit gives official guidelines on the setup and running of camps and settlements, both in emergencies and long-term situations.
Read more about the Camp Management toolkit, released in 2015.
Community Coordination Toolbox
The NRC Community Coordination Toolbox provides a repository of carefully developed and tested tools to support the displaced communities in creating systems for meaningful and inclusive participation in coordination of services and assistance in their formal or informal camp, neighbourhood or collective centre, with a particular focus on achieving equal participation of women and marginalised groups.
Access the Community Coordination Toolbox here, released in 2020.
Coronavirus will decimate refugee communities if we don’t act now
Statement from Jan Egeland, Secretary General of the Norwegian Refugee Council:
No place to call home for Pakistani refugees
Pakistani refugees in Afghanistan are facing a bleak future as international organisations withdraw from Gulan camp, in the south-east of the country. Funding for their assistance is now being omitted for plans for 2020. In this photo story, camp residents share their concerns and their hopes.
Engaging Communities During a Pandemic
Experiences of Community Engagement during the Covid-19 Response in Camps and Out-of-Camp Settings
NRC Community Coordination Toolbox
A new online toolbox for facilitating the engagement of women and marginalised groups in community coordination is now available. The toolbox has been developed by the Norwegian Refugee Council (NRC), with the support of the International Organization for Migration.