People reached in 2018
A total of
people benefitted from our camp management work
We work in camps, in dispersed displacement settings, and within host communities in non-camp settings. We do not promote camps. Camps are not long-term or sustainable solutions – they are a last resort. For this reason, our camp management portfolio includes different approaches, such as assisting displaced people living with host communities. To carry out camp management activities, NRC must be mandated by the government or agency responsible for these settlements.
Our expertise in camp management
Camp management core functions include coordinating and monitoring assistance and protection, setting up and supporting governance and community participation mechanisms, managing and disseminating information, providing multisector feedback mechanisms, and maintaining infrastructure.
We facilitate two-way communication by strengthening the participation of community representatives in decision-making processes, including vulnerable individuals and groups, and developing complaints and feedback mechanisms. We facilitate camp set-ups and upgrades and, where applicable, the maintenance of communal infrastructure.
Our approach differs according to the needs of our beneficiaries, the type of settlement, the phase of the camp life cycle, the humanitarian response capacity, the humanitarian architecture and the actors on the ground.
Four thematic areas
In some contexts, displaced people are gathered in formal camps (planned camps, collective centres, transit centres, reception centres). We can assume the role of camp manager if requested by the authorities or mandated agencies. We carry out core camp management functions in these settings.
Mobile Site Management (MSM)
Sometimes, displaced people are gathered in small, dispersed settlements (self-settled camps, rural self-settlements, unmanaged collective centres). These are often not recognised by authorities. In these situations, we adopt an MSM response. Core camp management functions are done through MSM teams. Mobile teams cover several settlements.
Urban Displacement and Outside of Camps (UDOC)
In contexts where displaced people live with host communities, particularly in urban environments, we provide some camp management core functions. We seek to strengthen, not replace, existing governance structures. UDOC programmes are defined by the adoption of an area-based programming approach.
When the responsibility for camp management services lies with another designated actor (national authorities, the UN, displaced populations, NGOs, civil society), we can provide operational support or capacity building.
NRC's camp management house
NRC's camp management house illustrates our holistic approach: assistance and protection underpinned by international law and participation.
Since 2005, NRC has been one of the leading agencies in camp management. Drawing on our expertise, we were one of the few to help develop the Camp Management Toolkit. The toolkit gives official guidelines on the setup and running of camps and settlements, both in emergencies and long-term situations.
Read more about the latest toolkit, released in 2015.
Hundreds of thousands of refugees at risk from impending monsoon in Bangladesh
The most critical season for rains and floods has started, leaving Rohingya refugees and local communities residing in and around camps in Bangladesh at risk of landslides and waterborne diseases such as cholera.
Responding to crisis in West Uganda
The Norwegian Refugee Council (NRC) has expanded efforts in response to the refugee crisis in west Uganda. Along with other aid agencies, we are tending to the enormous humanitarian needs in overcrowded sites.
Nigeria: No space to live
More than 600,000 people are staying in highly congested displacement camps across North-East Nigeria. This position paper outlines the consequences for displaced persons crammed into camps and lays out recommendations for national and international stakeholders.
Lebanon | collective site management and coordination in informal tented settlemets
The purpose of this evaluation is to provide evidence based information on the effectiveness and connectedness of the CSMC response in Lebanon.