Regional coaching, leadership and learning & development services (MENA region)

Request for quotation.
Published 05. Oct 2026

INVITATION TO REQUEST FOR QUOTATION FOR THE PROVISION OF REGIONAL COACHING, LEADERSHIP AND LEARNING & DEVELOPMENT SERVICES – FRAMEWORK AGREEMENT (MENA REGION)

[RFQ/MENA/26/007]

The Norwegian Refugee Council (NRC) is committed to strengthening the leadership, performance and professional growth of its staff. For the 2027–2030 period, the MENA Regional Team intends to support the development of the next generation of MENA leaders through a structured, cost-effective and multi-year approach, with particular attention to national staff and women.

NRC therefore invites qualified companies to submit a quotation for the establishment of a non-exclusive regional framework agreement for professional coaching (individual and group/team) and related leadership and learning & development (L&D) services, covering NRC operations in Yemen, Lebanon, Syria, Jordan, Libya/Tunisia and Palestine, as well as the MENA Regional Team.

The framework agreement will be established for an initial period of two (2) years from the date of signature and may be extended for a further two (2) years, subject to NRC needs, satisfactory performance, funding and applicable NRC procurement requirements. Services will be requested on an as-needed basis through agreed call-off arrangements; no minimum volume or spend is guaranteed, and NRC may establish framework agreements with more than one provider.

NRC is seeking established companies/organisations; bids submitted by individual consultants will not be considered.

Deadline for Bids:
Deadline for bid submission is 26.10.2026 - 12:00 PM Amman time.

Please submit your bid by uploading all files to the e-tender box (eTB) web site - the link is included in the file 0_LINK TO UPLOAD BID.pdf, which you downloaded together with this tender package.

In order to avoid technical problems, please note that you can upload as many files as it is required, but the single file size is limited to 10 MB each, and it is not allowed to upload zip, rar or 7z  file. Files with the same file name cannot be uploaded twice.

After successful bid submission, you will receive an e-mail confirmation from the eTB system, with the list of submitted files. If you notice that some files have not been successfully uploaded (e.g. due to the internet interruption), please submit missing file(s) again and please put MF after the company name (example: ABC company MF).

If you need to submit a revised bid before the deadline, the Company name in the eTB system should be modified by adding “2” after the Company  name and the latest submission will be considered as the final bid. (Example: ABC company 2)

If you have any technical questions please use the link available also in downloaded file 0_LINK TO UPLOAD BID.pdf  before 19.10.2026. After submitting your question, you will receive an e-mail confirmation from eTB system.

If you do not receive confirmation e-mails, or in case of technical problems, please contact jo.contact@nrc.no

Complete RFQ documents can be obtained, free of charge from 5 October 2026 until 26 October 2026, 12:00 pm (Amman Time), by accessing the following link: https://etbsystem.no/ClientTrans/Download?ID=kF0KLOiH6BQ%3d

If you do not receive an e-mail, or in case of technical problems, please contact jo.contact@nrc.no with email subject as: (RFQ/MENA/26/007) – Technical Enquiry.

Regards,
NRC Procurement Unit