Invitation to bid.
The Norwegian Refugee Council (NRC) is seeking to establish a Framework Agreement with a network of external psychosocial service providers who can offer psychological support to NRC staff and their families.
This contract aims to provide specialized psychological support services to NRC staff working in various regions of Syria and their families, with the goal of promoting mental health and psychosocial well-being, alleviating stress associated with humanitarian work, supporting job cohesion and individual and institutional resilience through a healthy work environment, reducing psychological and professional burnout, and improving staff skills to help them be more productive and efficient while ensuring compliance with the NRC's duty of care with regard to support and follow-up.
To submit proposals, please review the tender link below, which includes the full tender dossier and all related annexes. Kindly read them carefully to ensure that you submit all required information correctly.
- Please click on the following link to download the tender Request for Quotation document and annexes: ETB link
- For inquiries and questions, please click on the following link and there you can fill in your questions: Q&A link
- To upload your final offer documents, please click on the following link: Final submissions link
In order to submit:
- Fill in the company’s details, then click on “Download.”
- Review and read the tendering documents carefully, and if you have any technical questions or any difficulties accessing the link, please contact us at syria.bids@nrc.no, mentioning the following:
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- Reference number in the email subject line.
- Please note that offers submitted to the email above will not be accepted. Official offers should be submitted as mentioned below.
- Name of the company – in the email subject line.
- The person who has the query documents in the body of the email.
- Your bid should be strictly submitted through the eTB box via the links above.
- The bid submission deadline is 26 September 2026 at 23:59 GMT+3
- The questions submission deadline is 21 September 2026
- Please note that we will contact the suppliers who register their contact details.
