Report

Assessment of Opportunities, Structures and Limitations to Community Participation & Accountability in NRC Programmes in the Ukraine Response in Moldova and Ukraine

Published 17. Sep 2025
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The report presents the findings of an assessment commissioned to Scruples Research by the NRC Central and Eastern Europe Regional Office (CEERO), to identify opportunities, structures, and limitations to community participation and accountability in NRC programmes within the Ukraine response context, specifically in Moldova and Ukraine.

Research was conducted between January and May 2025 and assessed how well humanitarian programming implemented by NRC and other international and national humanitarian actors aligns with global standards on community engagement, accountability, and inclusive participation through its three pillars: information sharing, community consultations, and community feedback mechanisms.

The findings of the assessment have provided insight into structural and contextual challenges that influence community participation, including socio-cultural norms, gender roles, power dynamics within communities, and broader limitations due to digital literacy and infrastructural barriers. The necessity for humanitarian actors to foster inclusive practices, particularly through strengthened gender and intersectionality approaches was underscored through this assessment, to ensure that diverse groups – including women, men, girls and boys, older persons, persons with disabilities, ethnic minorities such as members of the Roma community, and LGBTQAI+ individuals – are fully engaged and empowered within humanitarian interventions.

By offering evidence-based recommendations and actionable insight, this report aims to guide NRC and other humanitarian stakeholders to enhance genuine community participation, improve accountability systems, and ensure that programming is safe, inclusive, participatory, transparent, and responsive to the nuanced needs of affected communities in Moldova and Ukraine.