Integrated Urban Shelter / ICLA Programme Evaluation in Jordan

Published 15. Apr 2016
In 2015, NRC commissioned an evaluation of its joint Shelter/ICLA urban programme in Jordan. The following recommendations were made by the evaluation to improve the programme.

Expand the range of shelter programme option. The main shelter response provided by NRC has involved relocating beneficiaries to a newly completed accommodation. To respond to the various shelter/ICLA needs, other programme options could also be explored, including cash programming, construction of core houses for smaller householders, referral to neighbour skill exchanges operated by other NGOs, etc.

Expand the range of ICLA target beneficiaries. Such an expansion could be implemented in a phased way – for example, ICLA could commence by providing more assistance to beneficiaries on the shelter waiting list (for example, support lease documentation and registration to provide interim security of tenure to beneficiaries on the shelter waiting list), work more closely with CBOs to develop their capacity to address and advocate on HLP issues, and expand referral collaborations with legal aid organisations providing assistance and representation. Subject to obtaining MOPIC approvals, ICLA could also further strengthen its own role, including greater internal legal case management and paralegal supervision capacities.

Expand the range of ICLA services – NRC Jordan does not currently make the best use of NRC’s global expertise in ICLA issues, including HLP and Civil Legal Documentation. We recommend greater emphasis on HLP and CLD issues, a greater emphasis on training of community representatives and duty bearers in HLP and CDR issues, and a better resourced legal function and case work role.

Change of responsibilities – to strengthen feedback and follow up and improve efficiency

Consider adopting a more area-based approach to programming. This has potential to encourage greater collaboration between NRC’s programmes across core competencies, and to improve NRC’s stakeholder engagement with local authorities and community leaders

Strengthened engagement with local actors – including local municipalities, local leaders, religious leaders and other key stakeholders. Regardless of whether NRC shifts to area based programming, deliberate efforts should be made to strengthen strategic engagement with important stakeholders at local levels.

The shelter and ICLA teams in Jordan agree or partially agree with all recommendations and have developed a management response action plan to follow up on these recommendations.