Surviving the cold
How displaced families are coping with the energy crisis in Transnistria

As temperatures dropped across the left bank of the Dniester River in Moldova, thousands of people found themselves caught in a crisis they had long feared but never fully prepared for.
The sudden halt in gas supplies left entire communities without heat, forcing families to endure freezing conditions. Displaced Ukrainians were among the worst affected.
The first sign of disruption came during the night of 1 January 2025, in the depths of Moldova's harsh winter, when temperatures often plummet to -15C.
Lights dimmed, then went out completely. The low hum of heaters faded, leaving only the sound of the wind buffeting the aging apartment buildings. Cold air seeped through cracks in windows and doors, settling into homes where families had been relying on gas heating to get through the winter.
By morning, thousands of residents realised that the heat was gone and there was no certainty of its return.
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Blankets and blackouts
The sudden halt in gas supplies in January 2025 left over 350,000 people, including more than 6,000 displaced Ukrainians, without reliable heating.
With no contingency plans in place, entire communities were forced to adapt overnight. Families layered blankets and clothes, while others resorted to burning household items to generate warmth and hot water.
Schools and public spaces struggled to remain operational, and access to essential services, including healthcare and food distributions, became increasingly difficult.
Before the crisis, the Transnistrian region of Moldova relied on Russian gas to power the Cuciurgan power plant, which supplied electricity to the region and beyond. When gas supplies stopped, the power plant switched to coal, but reserves ran out within weeks.
Rolling blackouts lasting up to five hours began, and soon, nearly every household was affected. In homes across the region, centralised heating systems shut down. With no insulation in many buildings, the cold settled in fast.
In February, the Norwegian Refugee Council (NRC) in Moldova conducted an assessment to evaluate the immediate aftermath of the energy crisis and the needs on the ground. We found that at least 78 per cent of households had lost their primary heating source, while 99 per cent experienced power outages lasting several hours each day. Food prices soared by up to 49 per cent, leaving families with impossible choices: buy firewood or buy bread.
A temporary solution
By early February, an agreement had been reached. The right bank of the Dniester River approved the transfer of three million cubic metres of gas to the left bank to assist vulnerable households. Although this intervention provided temporary relief, it underscored the fragility of energy access in the region and the urgent need for long-term solutions. The gas supply remained intermittent, and the cost of alternative heating sources had already driven more than half of households into debt.
In the meantime, families continued to struggle. Medical facilities operated at 60 per cent capacity due to inconsistent heating, and supplies of essential medication declined by 35 per cent. Many schools remained closed or operated on shortened schedules, leaving thousands of children with disrupted education.
More than 68 per cent of households reported significant damage to their homes due to inadequate insulation, worsening the effects of the cold. Residents relied on community support, humanitarian aid, and makeshift heating solutions to cope with the ongoing crisis.

Heat and health
For Liudmila, 71, and her sister Svetlana, 73, the crisis was another hardship added to a life of displacement. Originally from Odesa in southern Ukraine, they had fled the war in 2022 and settled in Transnistria, only to find themselves once again facing uncertainty.
“We wrapped ourselves in anything we could find – coats, scarves, newspapers – to keep warm,” says Liudmila. “We have survived war, but this winter tested us in ways we never expected.”
The sisters, with Svetlana already weakened by cancer, were forced to ration food and spent most of their time indoors to avoid the biting cold.
When Liudmila attempted to go outside to feed the birds, she collapsed from the shock of the temperature change and had to be helped back to the apartment.
Katerina, 33, with her son in their rented apartment in Bender. Photo: Zaynab Mayladan/NRC
Katerina, 33, with her son in their rented apartment in Bender. Photo: Zaynab Mayladan/NRC
For Katerina, 33, the lack of heat meant a daily struggle for her son’s wellbeing. Her 15-year-old has a disability and requires continuous care.
“No electricity meant no way to boil water, no way to heat his room, no way to properly bathe him,” she explains. “When he developed a fever, I worried the worst would happen before help arrived.”
The crisis also forced Katerina to navigate difficult medical challenges. Pharmacies frequently ran out of vital medication, and visiting hospital became increasingly complicated due to blackouts.
According to NRC’s assessment, more than 58 per cent of families reported a severe decline in health due to the cold, including cases of pneumonia and untreated chronic illnesses.

Homework by candlelight
The energy crisis hit another Kateryna and her family harder than they’d expected. Kateryna, a 41-year-old mother of three from Odesa, had fled the war in Ukraine and settled in Bender, Transnistria’s second largest city. There she hoped to find some peace and relief from the energy disruptions caused by the war.
But the same crisis followed them into Moldova. “When the power was on, I would rush to the kitchen to cook something before it went off again,” she recalls. “We never knew when the lights would go out. One side of the street had electricity, the other did not. It was like flipping a coin every morning.”
For Kateryna’s children, school became a daily struggle. With only one computer at home and unpredictable blackouts, homework was done in shifts, often by candlelight. “Everything was online,” she explains. “You had to write essays, send assignments, check information – but when there’s no electricity, no internet, how can you do that?”
The cold seeped in. Without heating, condensation built up on the windows and walls, making the apartment damp and triggering health issues for her children. “My younger two children have allergies like me,” she said. “My daughter developed eczema, and my son got a rash.”
As winter gripped the Transnistrian region, many families turned to gas stoves, electric heaters, or improvised wood-burners to keep warm.
Since January, 54 fires linked to unsafe heating have been reported. Eight people were poisoned by stove fumes – two of them fatally. Seventeen others suffered carbon monoxide poisoning from gas appliances, leading to two more tragic deaths.
With fuel prices soaring and safer options out of reach, families are being forced to make dangerous choices simply to endure the winter.
How NRC is responding
In the absence of a stable heating supply, communities in Transnistria found ways to support each other. Neighbours pooled resources, cooking together to conserve energy and sealing off living spaces to retain warmth.
Humanitarian organisations have also done their part. In response to the escalating energy crisis, NRC has significantly scaled up its cash assistance programme to help those most affected, in partnership with local organisations on the left bank of the Dniester River.
We provided one-time cash transfers to families – supporting 2,640 individuals, including displaced people from Ukraine and vulnerable local residents such as older people, single mothers, pregnant women, and people with disabilities.
In parallel, two heating centres in Bender and Ribnita were opened, offering warm shelter, device-charging stations, and social activities to foster connection and improve wellbeing. These actions build on NRC’s established humanitarian presence on the left bank of the Dniester River, reinforced by a rapid needs assessment to guide a targeted and effective response throughout the harsh winter months.
Hope in uncertainty
Winter has now begun to loosen its grip on Transnistria. But for many families, the cold lingers – both in memory and in the uncertainty about what lies ahead. The region’s fragile energy security – dependent on short-term gas supply agreements – continues to put displaced Ukrainians and vulnerable local populations at risk.
As recent events have shown, even temporary disruptions can develop into widespread hardship. And now, with energy and water expenses doubling across Transnistria, the pressure on households is mounting.
Families already struggling to cover the basics are now forced into impossible choices: buy food or pay for firewood, switch on a heater or save for rent. Some people have fallen into debt, while others have come to rely entirely on humanitarian aid just to get through each month.
Temporary relief measures have helped communities survive the brutal winter of 2025, but they offer no guarantee for what’s to come. “We survived this time,” says Liudmila. “But what about next year?”
Without urgent investment in housing insulation, alternative energy sources, and financial support towards utility bills, the next cold season could bring the same challenges – or worse. The crisis has laid bare the region’s vulnerability. For those rebuilding their lives, hope persists, but so does the fear that the time to act may be running out.
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Kateryna’s daughter holds a paper flower she made with her kindergarten teacher. Photo: Zaynab Mayladan/NRC
Kateryna’s daughter holds a paper flower she made with her kindergarten teacher. Photo: Zaynab Mayladan/NRC