In an emergency, humanitarian actors and authorities work together in clusters. Each cluster is a working group where different actors agree on who does what, when and where.
NORCAP experts are deployed as cluster coordinators in a wide range of emergency contexts and in a variety of fields, from protection and food security to shelter and camp management. Our cluster coordinators help improve interaction and avoid duplication of efforts in humanitarian relief operations.
During the European Refugee Crisis, Greece and other European countries experienced a massive influx of refugees from conflict areas such Syria, Iraq and Afghanistan. NORCAP deployed protection, child protection and camp management experts to help UNHCR and Greek authorities cope with the emergency.
One of our protection experts was in charge of coordinating the humanitarian response on large parts of the island of Lesvos. The expert coordinated local and international humanitarian actors, Greek authorities and volunteers in an efficient and professional manner in order to respond rapidly and effectively to the refugees’ needs.