Read caption Photo: Wissam Nassar/NRC

NRC in Palestine

NRC is providing humanitarian assistance and promoting respect for international law in one of the longest-running displacement crises in modern history.

A total of


people in need received our assistance in 2017.

Humanitarian overview

About 4.9 million Palestinians live under the protracted occupation of Palestine which denies them basic human rights. The humanitarian situations in the West Bank, including East Jerusalem, and the Gaza Strip are worsening. 

In Gaza, an 11-year blockade has systemically starved people of opportunity, entrenching poverty and exacerbating humanitarian needs. Palestinians in Gaza have severely restricted access to essential services, including water, sanitation, medical care and electricity and are prevented from moving outside the Strip. The majority of its 2 million people rely on international aid.  

In Area C of the West Bank, the most vulnerable communities, including Bedouin refugees, are at heightened risk of being forcibly displaced from their homes. The destruction and confiscation of Palestinian property is increasing and relief efforts are obstructed.  

Around one-third of East Jerusalem’s 330,000 Palestinian residents are at risk of being isolated from their city, with legal changes proposed to redraw the municipal boundaries of Jerusalem and annex large illegal settlement blocs.


People we helped in Palestine in 2017

people benefited from our education programme
people benefited from our shelter programme
people benefited from our camp management programme
people benefited from our ICLA programme

NRC's operation

We protect and assist Palestinians affected by, or threatened with, displacement in Gaza and the West Bank, including East Jerusalem.

We provide legal counselling to promote human rights and improve shelter, water and sanitation facilities. We support the provision of quality education, and help communities prepare for, and respond to, emergencies.

We also advocate for the rights of displaced Palestinians locally and internationally.


NRC Camp managementCamp management

We provide internally displaced people and vulnerable communities with access to protection and essential services in Gaza. Our team works to:

  • include internally displaced people and vulnerable communities in decision making processes
  • increase the emergency preparedness and response capacities of local authorities, humanitarian responders, and communities
  • improve coordination between communities and humanitarian organisations
  • enhance the effectiveness, transparency and accountability of humanitarian work

NRC EducationEducation

Many children in Palestine have seen or experienced traumatic events and subsequently suffer from nightmares, which affect their ability to learn and thrive. We work to ensure that Palestinian children have access to quality education and psycho-educational support by:

  • training teachers on effective classroom management and struggling students
  • training counsellors to support students suffering nightmares
  • assisting teachers and school staff in developing child-centred teaching and learning approaches
  • supporting parents and school communities in establishing parent associations
  • in collaboration with our ICLA team, providing information to students, parents and teachers about their rights and referral mechanisms for further support
  • providing emergency resources for vulnerable schools to enhance teaching and learning, as well as protect against attacks on education

NRC Information, counselling and legal assistance (ICLA)Information, counselling and legal assistance (ICLA)

We work to protect people and communities who have been, or are at risk of being, forced to leave their homes. We provide legal information, training, counselling and representation for those affected by discriminatory policies and practices. We:

  • work closely with national and international stakeholders to influence positive policy change
  • provide legal services that protect people from demolition, eviction and confiscation orders, revocation of residency rights, access restrictions, and settler violence in the West Bank
  • provide Palestinians in Gaza with information about housing, land and property rights to promote tenure security, focusing on women’s rights
  • work with Israeli and Palestinian NGOs and private lawyers to provide quality counselling and legal assistance

NRC Shelter and settlementsShelter and settlements

We provide access to adequate shelter for the most vulnerable people in Gaza. Our teams:

  • provide shelter for households living in war-damaged or substandard homes
  • provide support and technical assistance to people whose homes have been damaged through conflict to ensure that families have adequate shelter
  • distribute essential household materials, including mattresses and blankets
  • repair and upgrade public schools to improve learning facilities for students

NRC Water, sanitation and hygiene (WASH)Water, sanitation and hygiene (WASH) promotion

We help vulnerable communities access safe, sufficient, and affordable hygiene and water facilities in Gaza. Our teams:

  • provide water and sanitation facilities, including bathrooms, toilets, sinks and water network supplies to vulnerable households
  • equip public schools with water and sanitation facilities, including storage tanks, toilets, and connections to water wells
  • support local authorities to better improve peoples’ access to public services and mitigate against winter flooding
  • distribute hygiene items to vulnerable households, and provide training about safe water handling, personal and household hygiene, and environmental health

Policy, protection and research

We provide protection and policy analysis and advice to a range of actors in Palestine, promoting principled humanitarian assistance in accordance with international law. We engage closely with international decision-makers and advocate for the protection of displaced and vulnerable peoples’ human rights.


Cluster and other coordination support

We play an important role in humanitarian coordination within Palestine by leading the Shelter Cluster, hosting the Association for International Development Agencies (AIDA) and managing the West Bank Protection Consortium.

NRC Palestine is grateful for the generous support from our donors:
  • Norwegian Ministry of Foreign Affairs (NMFA)
  • Norwegian Agency for Development Cooperation (Norad)
  • Swedish International Development Cooperation Agency (Sida)
  • UK Foreign & Commonwealth Office (FCO)
  • Directorate-General for European Civil Protection and Humanitarian Aid Operations (ECHO)
  • European Union (EU)
  • Spanish Cooperation Agency for International Development (AECID)
  • United Nations Office for Public Services (UNOPS)
  • United Nations Relief and Works Agency (UNRWA)
  • Swiss Development Corporation (SDC)
  • Governments of Luxembourg, Denmark, Ireland, France, Belgium DGD
  • Porticus Foundation


About NRC in (country)

International staff
Areas of operation
Jerusalem (Country office), Hebron, Gaza, West Bank and East Jerusalem
Budget 2018
USD 12.5 million
National staff


Country Director

Kate O'Rourke


+972 2 6261168       Fax: +972 2 6275543