Request CashCap support

Published 12. Jul 2016
CashCap supports humanitarian agencies in providing efficient and dignified aid. Through CashCap, your organisation can request experts to strengthen work on cash transfer and market-based programming.

Though dedicated expertise within organisations and global capacity building resources exist, there is still a lack of skills and capacity to systematically mainstream cash transfer programming. 

CashCap consists of senior cash and market programming experts who can be deployed on short notice to support humanitarian response and preparedness work. 

The deployments are fully funded by NORCAP's donors and therefore constitute free support to agencies.

The CashCap Roster is managed and hosted by the Norwegian Refugee Council’s Expert Deployment department NORCAP, in close coordination with a Steering Committee. 


Why CashCap? 

CashCap deployments will be to all stages of crisis over time, and the majority of deployments will have a 3 to 6 months timeframe.

CashCap experts contribute to the development of system-wide policies and strategies on the use of cash-based interventions in emergencies. The aim is to ensure that people affected by crises are empowered and receive dignified assistance. Therefore CashCap deployments can include support on for example assessments, feasibility studies, design, implementation, inter-agency coordination of Cash Working Groups and coordination of multi-sector cash transfer programs.


How to Access the Roster

  • Organizations that have signed MoU with NRC/NORCAP can request experts through their regular standby roster channels. NORCAP has developed a fast tracking system in order to enable easy access to the Roster for agencies that does not currently have a MoU. For more information please send an email to
  • To request personnel, a standard Terms of Reference and Request Form must be completed and submitted to NORCAP and the CashCap Response Unit for review, using the email address and clearly marked as CashCap in the subject line.


Turnaround time for Requests

The CashCap Steering Committee has established a response unit to enable quick decision making on requests. The response unit consists of the NORCAP Adviser for CashCap and two members of the Steering Committee.

  • For requests that require personnel to start within 72 hours, the response unit will meet within 24 hours of receiving the request, and decide whether or not to endorse it. If the request is approved, CV(s) of CashCap expert(s) will be shared with the requesting agency within 48 hours, for selection and decision making.
  • To minimize the frequency of meetings: For requests concerning preparedness/ transition missions, NORCAP will aim to schedule a meeting within 14 days, where multiple requests can be assessed and decided upon by the CashCap response unit.


Criteria for Decision Making on Requests

NORCAP and the CashCap Response Unit will use the criteria listed below to guide decision making on requests of a humanitarian response and preparedness nature.

For humanitarian emergency requests:

  • Scale of the Emergency (as announced by the UN) and unmet humanitarian needs.
  • Does the request benefit the wider humanitarian community working on cash programming?
  • Limited availability of internal and/or local capacity.
  • Sustainability: ways in which the CashCap expert will be working with local staff and national structures on capacity building throughout the assignment.
  • Potential impact of deployed expert: i.e. number of staff trained, beneficiaries to be served, grant size, etc.
  • Availability of CashCap Roster Members with the right skills background.

For preparedness requests:

  • Does the request benefit the wider humanitarian community?
  • Products/tools produced for preparedness purposes are applicable to other contexts.
  • Deployment includes local capacity strengthening component, and are linked to the following capacity building areas: a) Cash Working Group/ coordination/ trainings; b) Cash Feasibility Studies; c) Rapid Market Analysis.
  • Products/ tools developed contribute to policy influence and addresses systematic change.
  • Limited availability of internal and/or local capacity to carry out the work.
  • Availability of experts on the CashCap Roster.
  • Does the preparedness work contribute to research/identification of 'payment methods and solutions' in priority countries?