Children in a camp in Upper Nile State in South Sudan (Photo: NRC Rapid Response Team)
Read caption Photo: NRC Rapid Response Team, South Sudan)

How to request experts

Published 06. Jun 2016
NORCAP deploys experts on demand to the UN, regional organisations and national governments. Find out how your organisation can request surge personnel to strengthen operations.

During a crisis or emergency, UN country offices often lack personnel to get the job done. 

NORCAP's standby experts are professionals, recruited because of their expertise in key areas during or after an emergency. Many have experience from working with other emergency situations and are trained to hit the ground running.

Our experts can strengthen operations during crucial phases of emergency response and help deliver in accordance with the needs of affected populations.

If your country office or organisation believes experts from NORCAP's standby rosters would improve the delivery of humanitarian aid and services to affected populations, please follow these steps:

  • Identify your needs and personnel gaps
  • Consult your organisation's standby partner focal point at headquarters
  • Submit your request for expert personnel through your organisation's focal point


If you have any questions, please email us. 

Make sure your request includes the following:

  • A precise description of the type of personnel needed
  • Reason for the request
  • Descriptive Terms of Reference in an attached document
  • Length of desired contract period
  • Starting time of deployment
  • Relevant background information


Download the NORCAP request form to see what information you need to submit.

To request CashCap experts, please see the CashCap communication note
Requests for GenCap experts 
Requests for ProCap experts

NORCAP-expert Jamil Awan talking with Bahadur Matangi (72) in a makeshift camp in Bhaktapur, outside Kathmandu in Nepal. Matangi and his family have stayed in the tent, just a few meters away from his damaged house, since last year's earthquake. His house was built two years ago, but he is not allowed to go back as it is cracked and waiting to be demolished. (Photo: Kishor Sharma/NORCAP)


How to request GenCap experts

If you require senior level support for your agency and the country team, GenCap Advisers may support you in developing and implementing gender-sensitive programming. Requests from country offices should form part of a strategy to strengthen the overall humanitarian response.

They should be made in consultation with the Gender Focal Point, the GenCap Steering Committe Representative, the Working Group for Gender, including UN agencies and NGOs, and endorsement by the Humanitarian Coordinator is also a prerequisite.

If you wish to request for a Senior GenCap Adviser, please find below the following guidelines, and for any additional information please do not hesitate to contact us:

  • All UN entities with a MoU with the Norwegian Refugee Council (NRC) can request the deployment of a GenCap Adviser.
  • Following consultation with actors within HCTs, a written request with ToRs is completed. Deployments are usually for 6 months, with possibility of extension depending on needs.
  • The formal request should be submitted to and reviewed by the GenCap Support Unit, who will present it to the Inter-Agency GenCap Steering Committee for approval.
  • The GenCap project covers salary, DSA, insurance, and travel to duty station. NRC is responsible for administrative aspects of the deployment.
  • Host agencies are responsible for security arrangements, office space and equipment, and in-country travel. Several agencies can agree to share costs.

 
Requests for deployments can be received twice a year (January and July) through the GenCap Call for deployment requests, introduced in December 2014. Requests for surge deployments to L-3s, other sudden onset or severely deteriorating emergencies can still be received throughout the year.

For any questions, please contact the GenCap Project Manager

How to request ProCap experts

If you require senior level support for your agency and the country team, Senior ProCap Officers may support you in developing and implementing comprehensive protection strategies and mechanisms, particularly in situations of internal displacement.

Requests should form part of a strategy to strengthen the overall protection response. They should be made in consultation with the Protection Cluster or working Group including UN agencies and NGOs, and endorsement by the Humanitarian Coordinator is also a prerequisite.

If you wish to request a Senior ProCap Officer, please find below the following guidelines, and for any additional information please do not hesitate to contact us:

  • All UN entities with a MoU with the Norwegian Refugee Council (NRC) can request the deployment of a ProCap Officer.
  • Following consultation with protection actors within HCTs, a written request with ToRs is completed. Deployments are usually for 6 months, with possibility of extension depending on needs.
  • The formal request should be submitted to and reviewed by the ProCap Support Unit, who will present it to the Inter-Agency ProCap Steering Committee for approval.
  • The ProCap project covers salary, DSA, insurance, and travel to duty station. NRC is responsible for administrative aspects of the deployment.
  • Host agencies are responsible for security arrangements, office space and equipment, and in-country travel. Several agencies can agree to share costs.


Requests for deployments can be received twice a year (January and July) through the ProCap Call for deployment requests, introduced in December 2014. Requests for surge deployments to L-3s, other sudden onset or severely deteriorating emergencies can still be received throughout the year.

For any questions, please contact the ProCap Project Manager