This is achieved through the provision of information and free legal assistance to remove legal and other obstacles. 

Displaced persons lack basic information that enables them to make informed decisions on whether to return, stay in the location of refuge, or find a third place to settle. ICLA provides them with accurate and credible information to make such a decision. The focus is on the conditions in their areas of origin, resettlement or integration and on the legal or other obstacles they might face.

Refugees and IDPs face legal obstruction, abuse, discrimination or simply lack of action by governments that hinder return or local integration. Often they do not have access to protection mechanisms such as administrative bodies, law enforcement officials or courts. Lack of access to housing and property, to legal identity, or discrimination in accessing labour or education rights, constitute frequent legal obstacles to durable solutions. ICLA programmes assist them in obtaining an adequate response from the authorities regarding their rights.

• ICLA is grounded on a human rights based approach. There is correspondence between the components of ICLA programmes and the provisions of human rights and refugee conventions.
  
• ICLA aims to protect people from discrimination for reasons related to their displacement;
  
• Everybody is entitled to the right to receive information. The fulfilment of this right is particularly relevant for displaced persons to be able to make a free and informed decision on the best solution for their plight;
  
• Through legal assistance, ICLA facilitates access to justice;
  
• Under the condition that there is a link to displacement, ICLA pays special attention to housing, land and property rights, legal identity and the rights associated to it, employment, pensions, family issues and protection to victims of sexual and gender based violence;
  
• ICLA activities are responsive and participatory.